Contact us

Email is the fastest way to reach us, and every enquiry is answered by a person. We reply to all messages within one business day.

Customer service & general enquiries

info@nichesitemedia.com

Use this address for anything at all — advertising and sponsorship enquiries, questions about a live campaign, billing and invoice queries, refund requests, payment disputes, or press.

Response time: within one business day, Monday to Friday.

Office hours

  • Monday – Friday09:00 – 18:00 GST (GMT+4)
  • Saturday – SundayClosed
  • Public holidaysClosed on UAE public holidays

Messages received outside these hours are answered on the next working day.

Registered office

Niche Site Media FZCO
Building A1, Dubai Digital Park, Dubai Silicon Oasis
Dubai
United Arab Emirates

Our office is not open to walk-in visitors. Please arrange any meeting by email first.

Billing & company details

  • Legal nameNiche Site Media FZCO
  • Licensing authorityIFZA, Dubai, UAE
  • Trade licence no.16777
  • Invoicing currencyUS dollars (USD)
  • Payment termsNet 30 days

Refunds, cancellations and disputes. If you need to cancel a booking, request a refund, or raise a problem with a charge, email info@nichesitemedia.com with your invoice number. We acknowledge every request within one business day. The full process and timelines are set out in our Refund & Dispute Policy.